Faqs

How do I rent equipment or toys?

  1. How it Works

Toy and equipment rentals are available to members and non-members. Products delivery within 1-2 days, once an order is confirmed.

  1. Product Age Range

0 - 5 years

  1. Membership

Our membership program offers our members exclusive discounts and event notifications.

  1. How to Join

You can become a member by signing up at “Membership”, located on our homepage.

 

How do I become a Member?

To become a member, go to [Membership Registration], fill in the required fields, and review and agree to the Terms and Conditions and Privacy Policy Agreement. Save time ordering by becoming a member as a member of Young’s Toy Rent, you will receive exclusive benefits and offers and a customized profile for your child.

 

How do I place an order?

To order items:

- Step 1: Search for a Product

- Step 2: Add the product to the Cart

- Step 3: Login with your Member ID or continue as a non-member

- Step 4: Create an order form

- Step 5: If your order is successful, you will be provided with an order number

If you are a member, your order and order number will be saved automatically. If you are a non-member, be sure to note the order number in step 5. You will need this order number to track and view your order.

 

What happens if I damage a rental product?

Unless the product is intentionally damaged or lost, you are not liable for the damage to the product caused by your child. If a product is lost, you will be responsible for 70% of the product’s listed price.

 

How do I use my Shopping Cart?

Select [Order All Items] to order all the items in your cart.

To change the quantity of an item, select desired quantity and click the [Edit] button to save your changes. Click the [Continue Shopping] button to resume shopping.

Items that are saved to your cart will remain for seven days. After seven days, items in your cart will be cleared. You can re-add items at any time.

Use your Cart and Wish List to order items you want and save items for later.

 

How and when will I receive my order?

Delivery Method: Direct delivery

Delivery Time:1-2 days

Delivery Information: Items are delivered within 1-2 days after order confirmation.

 

How much does delivery cost?

Delivery is FREE for orders $50 and above,$10 delivery fee for all other orders.

 

Is delivery available in my area?

Young’s Toy Rent offers delivery to the following areas: San Diego, Chula Vista, El Cajon, Santee, Poway, Del Mar, La Jolla.

 

Can I exchange or return an item?

Exchange and Return Eligibility

-Most products are eligible for exchanges and returns the day they are received, however, please review the rental terms for more information.

Ineligible Exchanges and Returns

 

-Please contact the website.